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Becky Mason

Reid McLachlan

Bill Mason

Paul Mason

Gift Store

FAQ's

Contact Us







FAQ


Classic Solo Canoeing
P.O. Box 1735
Chelsea, Quebec
J9B 1A1 Canada


Email: canoe@redcanoes.ca


  1. How many days to ship?
  2. What's the easiest and quickest way to make a purchase?
  3. What if I don't have a PayPal account?
  4. What methods of payment do you accept?
  5. How do I pay using my credit card?
  6. Do you accept other currencies?
  7. How do I pay by Cheque or Money Order and what about tax?
  8. Is my payment secure?
  9. Do the DVDs play in all regions in Canada, USA, Europe, UK?
  10. Will my purchase arrive before Christmas?


  1. How many days to ship?
    When we receive payment by cheque or Paypal, we will send you an email telling you when your package is on the way.
    Packages are sent via Canada Post via airmail. Shipping guidelines....
    Canadian address: one week or less.
    USA address: a week or more
    International address: two weeks or more
  2. What's the easiest and quickest way to make a purchase?
    We'd prefer you use PayPal to process your order. It is a secure service for purchasing products via the internet, and it allows us to accept most credit cards.
    Pay me securely with any major credit card through PayPal!
    Visa MasterCard Discover American Express eCheck

  3. What if I don't have a PayPal account?
    Please login to the PayPal web site and set up an account. If you don't want to pay via a credit card, we also accept personal cheques and/or money orders. Please see number 4 for payment details.



  4. What methods of payment do you accept?
    We accept credit cards only through PayPal which automatically charges or not charges tax. As soon as we receive payment, we will send your item(s).

    You'll need to calculate the applicable taxes on a personal cheque, or money order. Please See number 7 for tax details.



  5. How do I pay using my credit card?
    Please use PayPal to process your credit card. It's fast, easy and secure. It also allows you to use the efficient shopping cart on this web site.
    PayPal has a very easy step-by-step instructions on how to use your credit card to make a purchase. It takes ten minutes or less from start to finish.
    If you need a special quote, send me an email and let me know what item(s) you wish to purchase and how you want them shipped. canoe@redcanoes.ca


  6. Do you accept other currencies?
    PayPal will automatically convert the Canadian prices to other currencies. When you login to your PayPal account, select the type of currency you wish to use. Please note that Sellfy downloads must be processed in USD.

    If you are paying with a cheque or money order outside of Canada, please email me and I'll convert the currency into Canadian. canoe@redcanoes.ca

  7. How do I pay by Cheque or Money Order and what about tax?
    Tax is charged or not charged depending where the item is shipped. Paypal will automatically charge these taxes where applicable. Outside Canada there is no tax charged.

    If paying by cheque or money order you need to add the tax % on your subtotal if you live in Canada. Please make your cheque or moneyorder out to: Classic Solo Canoeing, Box 1735, Chelsea, Quebec J9B 1A1 Canada.

    Item(s) shipped to these proveniences add % to your subtotal:
    AB
    please add 5% GST
    BC please add 5% GST
    MB please add 5% GST
    ON please add 13% HST
    QC please add 14.975% QST with GST.
    NL please add 13% HST
    NS please add 15% HST
    NB please add 13% HST
    PE please add 14% HST
    NT please add 5% GST
    NU please add 5% GST
    YT please add 5% GST

  8. Is my payment secure?

    Yes your payment is secure I am using Ecwid software in the giftstore

  9. Do the DVDs play in all regions in the Canada, USA, Europe, UK?
    Almost all DVD players sold in PAL countries play both kinds of discs, North America and European, and most PAL TVs can handle the converted signal.

    Directions
    If the player is not set to be region-free, it can more than likely be unlocked with an unlock code entered via the remote control.

    You can get your code for your DVD player, via the Internet. type "region unlock" with the name of your dvd player into Google and follow the directions. You only need to set it once, and then it will play any region.

    This code you punch into your remote simply allows the user to change the factory-set configuration flag to another region, or to the special region "0". Once unlocked this way, the DVD player allows the owner to watch DVDs from any region. If you need more information it's explained at
    Wikipedia

    History of codes
    When the DVD format was first launched the DVD production companies wanted to make lots of money. They assigned many different regional numbers designed to play on only specific players. The public was outraged with this action. The DVD player companies bowed to the public pressure and redesigned most players into multi-players which are sold today to play all regions world-wide including Cdn, USA, Europe, UK ect..



  10. Will my purchase arrive before Christmas?
    We use Canada Post. To try to ensure delivery in time for the holidays, we recommend these guidelines. 

    Airmail orders ordered on or before date.
    To Canadian addresses
    December
    19.
    To USA addresses December
    16.
    To International addresses December
    13.

    XPRESSPOST orders ordered on or before date:
    To Canadian addresses December
    21.
    To USA addresses December 19
    .

    For rushed items via Xpresspost service, after I receive your payment. I will confirm A.S.A.P. when I'm mailing your package with the tracking #. canoe@redcanoes.ca
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